hi bajie Responsible Gaming
When gambling stops being entertainment and becomes a problem, seeking help is the right step. hi bajie believes that every player has the right to enjoy the experience safely.
Keep Gaming Fun, Not Addictive
Casino games and sports betting on the hi bajie platform can be enjoyed entirely as entertainment. However, online gambling carries real risks — for some people, it can become an addiction. That is why hi bajie provides multiple tools and support options to keep every player safe.
Our Terms and Conditions set out all responsible gaming obligations and account management rules in detail. All services and features of hi bajie are for persons aged 21 and above only. Minors are not permitted to create or use an account.
Stay aware of how much money and time you are spending while playing. Use tools like deposit limits, session limits, and self-exclusion to keep yourself in control. If you have any questions, detailed answers are available on our FAQ page.
hi bajie clearly states in its Privacy Policy that each player's personal information is kept secure and remains confidential when responsible gaming requests are being processed.
All hi bajie services are for persons aged 21 and above only. Age verification is carried out, and accounts for minors are not permitted.
- Age verification is mandatory at the time of registration
- Set your own deposit and betting limits
- Self-exclusion — suspend your account for a set period
- 24/7 live chat and email support in Bengali
- Referrals to professional counselling services
- Reality checks — regular reminders of your playing time and spending
Control Tools
These tools can be used directly in your hi bajie account settings. You can also request activation through live chat.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount yourself. Once set, a 24-hour waiting period applies before the limit can be increased.
Session Time Limit
Set a limit on how long you play in one session. When the set time is up, your session will end automatically and you will receive a notification.
Self-Exclusion
Request to close your account for a set period (from 1 week up to permanently). During this time, the account will be completely inactive.
Betting Limit
Decide in advance the maximum amount you will place on a single bet. This is an effective way to protect yourself from large losses.
Reality Check
At regular intervals, your session time and total spending will be displayed on screen so you can make informed decisions.
Cooling-Off Break
If you want to stop playing for a few days, set a cooling-off period. Breaks of between 24 hours and 30 days are available.
Signs of Problem Gambling
If you notice any of the signs below in yourself, contact the hi bajie support team immediately or seek professional advice.
Chasing Losses
Repeatedly betting to recover lost money, with losses continuing to grow.
Spending Beyond Your Means
Using money meant for bills, food, or family needs on betting.
Hiding From Family
Concealing your gambling habits and spending from family or friends.
Disrupted Sleep and Work
Staying up at night to gamble, being unable to focus on work, or constantly thinking about betting.
Ways to Find Support
If you are struggling, do not carry it alone. Family, friends, professional counsellors, and the hi bajie support team are all here for you.
hi bajie Live Chat
Bengali live chat support is available 24 hours a day, 7 days a week. Requests to lock your account, set limits, or self-exclude can be made right away.
Email Support
If you would like to raise an issue confidentially, write to the hi bajie support email. The support team responds in both Bengali and English. Contact: [email protected]
Family and Friends
Talk openly with those close to you. Support from family can be the greatest strength in overcoming addiction.
Professional Counselling
Reach out to a mental health professional or addiction counsellor. Seeking professional help is a sign of courage.
Remember: If you want to stop gambling, let the hi bajie support team know — via live chat or email. Your identity and information will be kept completely confidential. Seeking help is not a weakness — it is the right decision.
Tips for Safer Gaming
Betting and casino games are a form of entertainment — not a source of income. Following the tips below will keep your gaming experience enjoyable and under control.
- Set a budget in advance for how much you will spend each day or each week.
- Never bet with borrowed money or by dipping into your savings.
- Avoid betting when you are stressed or feeling low.
- Never bet under the influence of drugs or alcohol.
- Take regular breaks and spend time with family and friends.
- After a loss, resist the urge to place more bets straight away.
- Each bet is an independent event — previous results do not influence the next one.
Protecting Minors
hi bajie strictly enforces the 21+ age limit. Parents can also take extra precautions at home.
Keep Your Password Private
Keep your account password out of reach of children and teenagers.
Device Controls
Use parental control software on devices that children have access to.
Keep Payment Details Secure
Always keep your bKash, Nagad, or bank account details safe.
Talk Openly
Have an honest conversation with children about the risks of online gambling.